Refund policy

Return Policy
You may return all new, unused items within 30 days of delivery for a refund. The item should be in the condition it was received, unused, and in the original box and/or packaging. We'll also pay the return shipping costs if the return is a result of our error (errors include, but are not limited to: wrong item, wrong address, duplicate shipment etc.). Return requests need to be generated through contacting us, you should have a button under 'My Orders' to request.  When your request is granted we will send you a return label.
If the item is being returned for reasons falling under ‘Buyer’s Remorse’, outbound shipping which may have been free originally, will be deducted. We will charge a 15% restocking/cancellation fee depending on return condition. Buyer’s remorse includes, but is not limited to:

-Found a better price
-Does not fit
-Accidental orders
-Cancellation after ship out
-Items no longer needed/wanted

We will not accept any returns unless we have issued an RMA # (Return Merchandise Authorization #). RMA #s are issued when we authorize your request and expire 7 days from the date of issuance. The reason we have a return window is because our vendors only allow returns within a specified time period. For your protection, we recommend that all items be returned through a traceable shipping method.

Used items are not eligible for return to us. If we receive a used item, we will request you to pay us to have the item shipped back to you, or discard it. They are however, covered under their respective manufacturer warranties and our support team will gladly help you get in touch with the original manufacturer.